How can we help?
Browse common topics, read answers to frequent questions, or reach out to our team — we're here whenever you need us.
Getting Started
Set up your workspace and onboard your team.
Account & Settings
Manage your profile, roles, and preferences.
Integrations
Connect and troubleshoot your tools.
Billing & Plans
Invoices, subscriptions, and upgrades.
Security
Access control, data, and compliance.
Teams & Permissions
Add members and set the right access.
Frequently asked questions
How does Quikzer decide who owns a work order?
Quikzer matches each incoming work order to the best owner using your workflow rules — based on team, skill, availability, and current load.
What happens when an SLA is about to be breached?
Quikzer automatically escalates the work order through your configured escalation path and notifies the relevant people before the deadline passes.
Can I see the full history of a work order?
Yes. Every ownership change, status update, and escalation is captured in the audit trail for complete transparency.
Which tools does Quikzer integrate with?
Quikzer connects with CMMS, communication, work management, and data analytics tools. See the Integrations page for the full list.